It is the goal of Fix My PC 2 to only have satisfied customers. If you are not satisfied with our services, for any reason, please notify us within 7 days of the service and we will take the necessary action to correct the situation including refunding payments in full. Fix My PC 2 reserves the right to deny future services if it feels such dissatisfaction is not as a result of Fix My PC 2's action or inaction. New and replacement parts are warranted for 90 days unless otherwise stated.
Rates
- Normal hours: $150 for the first hour, then $30 per quarter hour, thereafter, plus parts.
- Late cancellations and calls of 15 minutes or less will be charged a $75 "call-out" fee.
- After hours and weekend rates are $200 per hour with a one hour minimum.
- Remote support and telephone support are charged at a rate of $30 per 15 minute period or part thereof.
- Shop rates (you drop off and pick up the computer) are approximately half the on-site rates. There is a $60 diagnostic fee for all drop offs.
- We accept, check, cash, PayPal* or credit card*.
- Payment is due in full at the time of service.
- Businesses that utilize our services at least once a month can arrange monthly billing. Payment is due by the 15th of the following month. PROMPT PAYMENT IS A CONDITION OF MONTHLY BILLING.